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Transactions Policy

At Grace Colley, secure and reliable payment processing is something we take seriously. Every transaction on our website runs through secure payment systems that meet recognized international security standards, keeping your checkout smooth and protected from beginning to end.

Accepted Payment Methods

You can pay using a selection of trusted options, including:

  • Mastercard
  • Visa
  • Google Pay
  • Apple Pay
  • Shop Pay
  • Amazon Pay

Which methods appear at checkout can vary with your location, your bank, and the services our payment provider supports.

How Payment Works

Placing an order is simple and secure:

  1. Select one of the available payment methods at checkout.
  2. You'll be directed to our protected payment environment.
  3. Enter your payment details and confirm your purchase.
  4. The transaction is processed over an encrypted connection.
  5. Once payment goes through, you'll receive an order confirmation by email.

Secure Payment Protection

To safeguard your financial details, every transaction is sent over an SSL-encrypted connection. Grace Colley does not store full credit card details on its servers. Payments are processed by certified providers that meet international security requirements, including PCI-DSS standards, so your payment data stays protected throughout.

Failed or Declined Payments

If a payment doesn't go through, we recommend:

  • Trying a different payment method
  • Reviewing your payment details and trying again
  • Contacting your bank or card issuer to confirm there are no restrictions on your card

If the problem continues, don't hesitate to reach out to our customer support team.

Currency

All prices on our website are displayed and charged in United States Dollars (USD). Depending on your bank or payment provider, currency conversion fees may apply if you're paying in another currency.

How Your Data Is Protected

Details on how we handle your personal and payment information are set out in our Privacy Policy.

Business Details

Store name: Grace Colley

Company name: Sa Collective LLC

Registration Number: 42-3368597

Business Address: 25 Prospect St, Watertown, Massachusetts 02472, United States.

Warehouse Address: Building 4, 4th Floor, 58 Baiye Road, 523000 Guangdong, China

Email: info@grace-colley.com

Phone: +1 (659) 220-3892

Customer Service Hours:

Monday to Friday: 9am - 6pm (ET)

Saturday and Sunday: Closed

Have Any Questions?

You'll find answers about delivery, returns, orders, and more here: